LEGAL REFERENCE

How we protect your privacy at surya168

Your account data, payment details and gaming activity stay secure with us. We've built our privacy framework around Indonesian payment flows—QRIS, DANA, OVO and GoPay—so you know exactly...

Data SecurityPayment ProtectionAccount PrivacyTransparent PracticesIndonesia-Focused
surya168 How we protect your privacy at surya168

Our privacy policy at a glance

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy questions? We're here to help.

Email Support Reach our privacy team at [email protected] with any...
Live Chat Chat with us directly through your account dashboard...
Account Settings Update your privacy preferences, review connected payment methods...
WHY VISITORS TRUST US

Why your privacy matters to us

Encryption Standard

All payment data—QRIS, DANA, OVO, GoPay transactions—passes through TLS 1.2+ encryption. Your account details never travel unprotected.

No Third-Party Sales

We don't sell your personal data to marketers, brokers or external services. Your information stays within surya168 and trusted payment partners only.

Compliant Storage

We follow Indonesian data protection frameworks and international standards for storing account records, transaction histories and payment credentials securely.

Regular Audits

Our privacy and security practices are reviewed quarterly by internal compliance teams to catch vulnerabilities before they reach your account.

Cookie Transparency

We use functional and analytics cookies to track your lobby preferences and improve load times. You can disable non-essential cookies in settings anytime.

Dispute Resolution

If you believe we've mishandled your data, our privacy officer reviews complaints within 14 days and documents every step of our investigation process.

BENCHMARKED

Privacy consistency across surya168

01

Account Creation

Same data privacy rules apply whether you sign up on desktop, mobile app or via QRIS one-tap login. We collect name, email and phone only.

02

Live Casino Sessions

Game session logs stay on your account. We don't share table history, chat or gameplay footage with third parties or other players.

03

Sportsbook Betting

Your betting slip history, odds watched and markets explored are visible only to you. Bet slips are never exported or resold to analytics firms.

04

Slot Lobby Activity

Slot play records show on your dashboard for your reference. We track patterns for fraud prevention, not for external marketing campaigns.

05

Payment Method Links

DANA, OVO, GoPay and QRIS tokens connect securely to your account. Payment partners see only transaction amounts and timestamps, never your account balance.

06

Promotional Emails

You'll receive weekly promos only if you've opted in. One-click unsubscribe appears in every email footer. We respect your inbox.

07

Data Deletion

Request full account wipe and we remove your personal details within 30 days. Transaction records needed for regulatory compliance stay encrypted.

PLATFORM SNAPSHOT

What shapes our privacy approach

01
Indonesia-First Design Our privacy framework was built around QRIS, DANA, OVO and GoPay flows, so your local payment habits stay protected and your data never leaves our ecosystem.
02
Minimal Data Footprint We ask for name, email and phone at sign-up—nothing more. Every extra data point we collect has a reason tied to your account or payment security.
03
Transparent Tracking Cookies and analytics trackers are named in your settings. You'll know exactly which tools track lobby navigation, load times and payment button clicks.
04
Account Portability Download your full data history—deposits, withdrawals, game logs—as a portable file anytime. Your information belongs to you, not locked into our platform.
05
Breach Response Plan If we detect unauthorised access, we notify you within 24 hours, freeze suspicious accounts and provide free credit monitoring for 12 months.
06
Child Safety Barriers Age verification happens at account creation via phone confirmation. We block known underage patterns in sign-up data and flag accounts showing red flags.

Privacy questions answered

We collect your full name, email address, phone number and date of birth at sign-up. For deposits via QRIS, DANA, OVO or GoPay, we also receive your payment partner's token—never your actual card or wallet credentials directly.

No. DANA, OVO, GoPay and QRIS see only the transaction amount and timestamp when you deposit or withdraw. Your account balance, lobby activity and game history remain private to surya168.

We delete your personal details within 30 days of account closure. Transaction records needed for audit and fraud prevention stay encrypted for seven years per local regulations.

Yes. Go to Account Settings, select 'Data Export' and we'll email you a portable file containing deposits, withdrawals, game logs and profile info within 48 hours.

Never. Your sportsbook bets, slot play and live casino activity are yours alone. We don't monetise or share this data with external marketers, brokers or analytics platforms.

We freeze the account immediately, notify you via email and SMS, and ask you to verify your identity. If unauthorised access is confirmed, we offer 12 months of free credit monitoring.

Yes. Non-essential cookies can be disabled in your privacy settings. Essential cookies for security and payments stay on for account safety, but all others are optional.